End User Training

 

End User Training is one of the key parts of our service offering. Our Training Team is able to help your organisation with the scoping, planning, development and delivery of End User Training. Good use of End User Training can help your organisation to achieve:

• realisation of the benefits of your investment
• consistency of use of both the software and related business process
• staff retention, as employees feel valued to receive training and more confident in their work.

The aim of End User Training is to make users of our business software solutions familiar with the processes surrounding their role.

Following  a detailed scoping exercise, the Training team will work with you to identify:

• the areas that you want to rollout as End User Training
• the detailed content of the training
• the delivery mechanism for the training.

We want your organization to succeed which is why when it comes to training your end users, we don’t believe in “one-size-fits-all.” We take a role-based approach. Our professional in-house training experts design tailored programs reflective of business processes, key terminology, and the unique end user tasks in your company.

Available on-site or online our tailored training courses are packed with demonstrations, participant interactivity, reinforcement discussions and hands-on exercises to jump-start your team’s performance and drive results. Train-the-Trainer services are also available to ramp your internal instructors on how to educate the user community.