Annual Maintenance Contract (AMC)

Maintenance of IT infrastructure has become essential to various customers looking for better and better option to keep their system up running with minimum downtime.
• Citadel IT Services offers Annual Maintenance contract, comprehensive or non-comprehensive for IT infrastructure includes hardware and software support.
• Citadel IT Services has immense technical team to take care on maintenance of all brands of Intel Server, Desktop, Laptop, Peripherals.
• Citadel IT Services provides services between 9 am to 6 pm, Monday to Saturday and 24/7, 365 days with 6 hours resolution commitment for Premium Customers.

What is Annual Maintenance Contract (AMC): Annual Maintenance Contract in short AMC is a service provided by companies to customers at a cost that helps keep their products in proper working condition after free product services offered by the company are completed. Annual maintenance contract signed between a customer and product manufacturer/ service centre allows regular check-ups and routine work to keep the performance and quality of the products in good condition every year.

Types of Annual Maintenance Contract (AMC ): Depending upon the product you own companies/service centres offer different types of AMC contracts, you can choose the contract based on your regular product usage requirement and the stress it undergoes. Listed below are the most common types of Annual Maintenance Contracts you would generally hear from the companies or service centres.

• Non-Comprehensive Annual maintenance Contract
• Comprehensive Annual maintenance Contract.

Advantages of Registering for an AMC: 

• Saves from unexpected Repairs and avoids cost for these repairs.
• Round the Clock Service from Qualified Technicians.
• Planned Services for your Products.
• Genuine Spare Parts for high reliability.